Blog: What if AI says “I don’t know”?

Should we assume AI always has an answer to whatever we ask? Information can be ambiguous or missing, and “I don’t know” (from AI or human) can be the honest answer. AI needs to be trained to recognize uncertainty, assess causes, and effectively support human-AI exploration.

Blog: A 2-way Street of Explanatory AI

Are AI systems inherently explainable, or inexplicable? Different types of systems and uses of AI present the need for different types of explanation capabilities — and different challenges to get there. This post explores considerations that shape explanation in human-AI teaming.

Blog: Are Search Engines Doomed to be Replaced by ChatGPT?

Are Large Language Models, LLM’s, the AI technology that will finally replace search as we know it today? The latest chat bot, ChatGPT from OpenAI, is hailed as a know-it-all candidate that could soon change the way we search. Looking somewhat deeper at the problem reveals that it may require significant innovations to even begin to get there.